Why Tenant Portals Are the Key to Modern Property Management

Why Tenant Portals Are the Key to Modern Property Management

Cost of living, amenities, and quick maintenance are some of the most important things renters look for. Tenants want an easy way to pay rent and they want their requests answered as soon as possible.

To accommodate these needs and improve tenant relations, you need to modernize your property management. The best way to do this is by implementing a tenant portal.

What is a tenant portal and why is it going to revolutionize the way you run your property? Keep reading to find out the most important benefits.

Convenient Rent Payments

Implementing a tenant portal makes collecting rent payments more convenient. Rent collection is a challenge because tenants might pay late or miss payments.

Payments might get lost in the mail or tenants may lose track of time and forget it's time to pay rent.

Paying rent online is easier and can reduce late payments. It also eliminates the need for manual rent collection, which means less paperwork for you.

A tenant portal can send reminders to tenants about rent. Portals offer different payment options which might help attract tenants. You don't have to rely on checks or cash any longer.

Easier Tenant Communication

Communication is the key to landlord-tenant relations. If you want your tenants to be happy, you need to communicate with them about their concerns and needs.

Tenants expect landlords to be responsive. If you can't be responsive, you can hire a property management company to handle day-to-day operations for you.

With a tenant portal, you or the rental property managers you hire can communicate with tenants with ease.

Tenants can use the portal to ask questions, refer to their lease agreement, and report problems. You can also send lease renewal offers directly through the tenant portal.

Seamless Maintenance Requests

Tenants can submit maintenance requests easily through a tenant portal instead of via text or phone calls. You can set up your portal so that it's easy for tenants to provide details of the problem they are having.

If it's an emergency, your contractors should get the notice and head to the tenant as soon as possible. If the issue can wait, tenants can schedule when they are available for a maintenance person to visit them through the portal.

Tenant portals streamline the overall maintenance process. Landlords can easily prioritize and address requests right away.

With a tenant portal, maintenance issues won't fall through the cracks. No problem is left ignored and tenants will be happier for it.

Modernize Your Rental Property With a Tenant Portal

It's time to modernize your rental property. The best way to do that is by implementing a tenant portal.

With these landlord tips, you'll keep tenants happy and make things easier on yourself. To make things even easier, hire a rental property management company to help out.

At PMI STL Metro, we have years of experience helping landlords like you. We have the rental property software, including tenant portals, that can make your investment a success.

Let's get started! Contact us today to learn more about our services.